Posts Tagged ‘New Orleans’

Back From New Orleans

Tuesday, February 10th, 2009
Back to New Orleans

Back to New Orleans

I just returned from a very enjoyable few days in New Orleans where I facilitated a “Train the Trainer” day-long workshop for the counselors of the Small Business Development Centers across Louisiana. One of the challenges that was discussed concerned the need to budget for successive evacuations, which FEMA does not reimburse. One of the counselors told me of a client who had to evacuate the Gulf Coast area three times during the 2008 hurricane season at a cost of $1,000 per trip. He does not have the funds available for another evacuation. Another counselor suggested that New Orleans residents should accept the reality of hurricane season as a cost of living in the community and budget some savings for it.  If they are not called to evacuate in a given year, they have a Christmas fund with the accumulated savings. Good advice for all of us, no matter where we are located. Liquidity, or the immediate availability of cash, is important for all small businesses, particularly in the current economic environment.

I also had the opportunity to visit some of the community-based non-profits in New Orleans which are laying off staff owing to the downturn in charitable donations that began with the Wall Street crisis of September 2008. On a happier note, I had two excellent dinners with the SBDC team: one at Mr. B’s and one at Bourbon House, both in the French Quarter. (We stayed at the Hotel Monteleone where our program was held.) I recommend both to readers who will travel to New Orleans for Mardi Gras, which will begin on February 24 this year.

New Orleans Homeowners File Lawsuit

Sunday, November 16th, 2008
Notice the house markings

Notice the house markings

New Orleans homeowners filed a lawsuit against the Louisiana Recovery Authority, alleging that it discriminates against black homeowners whose houses were damaged by Hurricanes Rita and Katrina. The Road Home Program, administered by the Authority, bases grants on the pre-storm value of the house or the rebuilding cost, whichever is less.

When I read the newspaper’s account of this lawsuit, it reminded me of some news I had heard on the occasion of my last visit to New Orleans: I was told that plaintiff’s attorneys were seeking to bring suit against federal disaster relief agencies on the grounds that the post-disaster aid to small businesses in the Gulf Coast was significantly less than that that awarded to Lower Manhattan small businesses in the aftermath of 9-11. If true, this rests on a serious misunderstanding of what aid was actually made available to Lower Manhattan small businesses.

But the more troubling aspect of this approach, for the small business community if not for homeowners, is how it delays the recovery process. A study of small businesses in the immediate vicinity of the World Trade Center at the time of the 1993 bombing found that of those small businesses that could not get back online within five business days, 90% were out of business one year later. Cash flow is critical to a small business, which is why you either recover quickly or you don’t recover at all. Perhaps this explains why homeowners are more likely than small business owners to litigate claims following a disaster.

Louisiana Small Businesses Dare to Prepare

Thursday, September 11th, 2008
Louisiana SBDC Disaster Kit

Louisiana SBDC Disaster Kit

As residents of Louisiana anticipate the approach of Hurricane Gustav, I am reflecting on my most recent trip to the Louisiana Gulf Coast. The occasion was a series of “Dare to Prepare” workshops sponsored by the Louisiana Small Business Development Centers in mid-August. The workshops received very kind attention from the New Orleans Times-Picayune.  Participants in the workshops were given a number of takeaways, including a disaster kit. One of the participants in the second workshop in Slidell, Louisiana announced to the group that she had worked at 225 Broadway in Lower Manhattan on 9-11-01. Having lost her job, she moved to London and then re-joined her family in New Orleans to help with their business, just in advance of Hurricane Katrina. She and her sister were seated in the front row at the workshop, eager to share their experiences of disaster recovery and preparing for the next one. I cannot think of a better example of resilience and like all Americans, I am praying that Hurricane Gustav spares the Gulf Coast.

Greater New Orleans Small Business Sustainability Summit 2008

Thursday, September 11th, 2008

The third anniversary of Hurricane Katrina prompts me to reflect on the Greater New Orleans Small Business Sustainability Summit of 2008 in which I had participated earlier this year. New Orleans small businesses are dealing with issues that are all too familiar to us in Lower Manhattan: how do you reinvent your business to survive, and even thrive, in a completely new environment? How do you cope with the issues of disaster fatigue? How do you manage your frustration as you approach an anniversary date and reflect on how little progress has been made? The Summit provided a great forum for us to learn from one another.

Small businesses coming together at the Edgewater Baptist Church

Small businesses coming together at the Edgewater Baptist Church

On the one hand, it was remarkable to see how much we had in common. The recovery effort in New Orleans was impeded by the inability of the federal and state governments to agree to a common framework, and the constantly changing rules – a situation with which we in Lower Manhattan are all too familiar. Carmen Sunda, the Director of the New Orleans Small Business Development Center, took me on a tour of some of the affected areas. I have attached a few of my pictures. Even three years after Hurricane Katrina struck, the FEMA trailers and demolition signs are everywhere. And yet, I could see the resilience and commitment of those who participated in the small business neighborhood summit.

Notice the house markings

Notice the house markings

Demolition signs were everywhere

Demolition signs were everywhere