Protect it properly
Celebrities from Paris Hilton to Tom Cruise have experienced invasions of their privacy when their Blackberries were lost or stolen. Police recovered Hilton’s cell phone when the boyfriend of the person who found it attempted to sell it on Craigslist. It is unlikely that the police would go to such trouble to recover Blackberries stolen from small businesses. But then we should never find ourselves in such an embarrassing position anyway. Blackberry has a remote data wipe function that allows your network administrator to wipe out all contact information, e-mail messages and other sensitive data from the device as soon as it is reported lost or stolen. Of course, if the device is subsequently recovered, it is useless, even for reinstallation. It appears that the celebrities who expressed their dismay at their lost or stolen Blackberries were not familar with how to properly set up their cell phones. Learn from their example; the police won’t likely be tracking down your lost PDA. Set the appropriate security for all devices you and your employees.